Refund & Guarantee Policy

We want you to feel safe buying before launch. Here are the two ways you can get a full refund.

1. If we don't launch in time

If your WiredPass account isn't available within 90 days of your purchase, email hi@wiredpass.com and we'll refund you in full. No questions asked.

2. Pass-or-refund guarantee

If you prepare with WiredPass and don't pass your exam, we'll refund your purchase in full. To qualify:

• You completed at least 80% of your study plan in WiredPass.
• You took at least two full timed mock exams in WiredPass.
• You sat the exam the program covers within 12 months of purchase.
• You email your official score report to hi@wiredpass.com within 30 days of your exam date.

We'll review your claim within 5 business days. Approved refunds go back to your original payment method through Stripe and usually arrive in 5–10 business days. Once a refund is issued, your access ends.

Other requests

If something isn't working for you, tell us. We read every email and will do our best to make it right. Duplicate or accidental charges are always refunded.

Contact

Email hi@wiredpass.com.